Whining and Griping

We’ve all run into them: the whiners and gripers. The person who says: “They just rebuilt that and it hasn’t worked for two weeks. What’s wrong with them, anyhow?” Or: “I hate doing this. I wish someone else would do it.”

Whining and griping are extremely ineffective forms of complaining. We label those who engage in this type of behaviors as chronic complainers and malcontents. At work, it can have a serious effect on our careers. And yet it is prevalent.

Why is it so bad? The two top reasons:
it is negative behavior and people feel better when they focus on the positive. this is as true of the whiner as it is of their audience. if we spend time in the presence of whiners, we feel worse.

  1. It accomplishes nothing. Whining and griping may allow us to let off steam (and that is often questionable), but nothing about the situation changes. Typically, whiners address those who they hope are allies instead of the people who can actually effect change. It drains our energy.
  2. It is negative behavior and people feel better when they focus on the positive. This is as true of the whiner as it is of their audience. If we spend time in the presence of whiners, we feel worse.

If we find ourselves around whiners, we want to protect ourselves. We can ask them what they plan to do to remedy the situation: “What are you going to do about it?” This takes the energy out of the negative and helps the person focus on what might be possible. Chances are if the person is really a whiner they will think twice before dumping on you again. If this doesn’t stop the behavior, we can directly but politely ask them not to dump this negative energy on us: “Would you do me a favor and keep your complaints to yourself? I have enough to handle right now and I find this doesn’t help.” And if all else fails, we can avoid them whenever possible

it is negative behavior and people feel better when they focus on the positive. this is as true of the whiner as it is of their audience. if we spend time in the presence of whiners, we feel worse.

If we feel like whining and griping, we want to stop and redirect our energies:

  • Ask if it is a legitimate concern or just an annoyance. If it is an annoyance, it may not be worth pursuing – let it go and move on.
  • Ask what might be done to remedy the situation. If there is no remedy, it is a waste of time to keep fretting about it – again, let it go and move on. If there is a potential remedy, figure out how to make it work.
  • Deliver the concerns to the right person(s). Take the concerns, and the potential remedies, to those who might be able to act on them. It is important to have a suggested remedy when we bring up these topics so we don’t waste people’s time and energy. It is a question of being constructive: sell your ideas for improving the situation.

It is in our best interests to keep a positive, constructive and realistic outlook. This will help us stay energized and productive. We cannot afford to allow the whiners and gripers to steal our energy and dilute our performance.

Remember ... it's all in how you say it!

 

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